At BISEKA PVT LTD, we are fully committed to safeguarding the privacy of our website users. This policy outlines how we handle your personal information
(a) We may collect, store, and utilize the following types of personal information:
– Information related to your computer and your interactions with our website, including your IP address, URL, geographical location, domain, browser type and version, operating system, referral source, visit duration, page views, and navigation behavior.
   – Details of transactions carried out between you and us on our website, such as purchases of our products or services, preferences, messages, requests, and search patterns, even if you do not register on our website.
   – Information that you provide for registration purposes, including but not limited to your name, billing and delivery addresses, email address, phone numbers, payment methods, purchase history, and password.
(b) Additionally, we may collect information when you subscribe to our website services, email notifications, newsletters, surveys, or special offers.
(c) Any other information that you voluntarily send to us.
(d) Other information provided for order processing, queries, surveys, website enhancements, or to receive special offers (if applicable).
By accessing and browsing our website, you agree that we may use the above information and any other data collected during your visit for contacting you or recording your visit in any manner, whether by us or our affiliated companies. You acknowledge that this does not infringe upon your rights, both at the time of access and in the future.
When registering for online ordering, please provide all requested information to facilitate receiving product offers, updates on new products, and promotions.
Cookies are pieces of information sent from a web server to a web browser, stored by the browser, and sent back to the server with each page request. We may use both “session” and “persistent” cookies on our website to enhance your browsing experience and recognize you upon return visits.
Session cookies are deleted when you close your browser, while persistent cookies remain stored on your computer until deleted or until a specified expiry date.
Our advertisers and payment service providers may also use cookies. We may display interest-based advertisements to enhance the website experience, and these ads may be tailored based on your browsing behavior using cookies. You can manage your cookie preferences and interest categories associated with your browser.
Most browsers allow you to reject cookies, but please note that this may affect the usability of websites, including ours.
We utilize your personal information to:
(a) Administer the website.
(b) Personalize your browsing experience.
(c) Enable your use of website services.
(d) Process orders and provide services.
(e) Send statements, invoices, and collect payments.
(f) Send non-marketing communications.
(g) Send email notifications and newsletters.
(h) Provide statistical information to third parties (individual users remain anonymous).
(i) Address inquiries and complaints.
(j) Any future necessary uses.
Financial transactions on our website are processed through our payment services provider, DirectPay, in accordance with their privacy policy.
We may disclose your information to employees, officers, agents, suppliers, subcontractors, and as required by law, legal proceedings, or to establish, exercise, or defend our legal rights. In case of a business sale, your data may be disclosed to potential buyers or competent authorities as deemed necessary.
Except as stated in this privacy policy, we will not share your information with third parties.
Your information may be stored, processed, and transferred between countries where we operate, which may not have data protection laws equivalent to those in your country. By using our services, you consent to such transfers.
We implement reasonable technical and organizational measures to safeguard your personal information, but internet data transmission is inherently insecure. You are responsible for keeping your password and user details confidential.
We may update this privacy policy by posting a new version on our website. Please check for occasional updates.
You can opt-out of marketing communications at any time by emailing info@biseka.co
Our website may contain links to third-party websites or applications. We are not responsible for their privacy policies or practices.
Please inform us if your personal information needs correction or updating.
We do not sell products to children under the age of 16 online. If you are under 16, please do not share personal information with us. Parents or adults may purchase products for them.
If you have questions about this privacy policy or your personal information, please contact us at info@biseka.co or by mail at:
BISEKA PVT LTD
6, Sri Maha Vihara Road,
Kalubowila, Dehiwala,
Sri Lanka
